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Welcome to MarcusBall.com.        This personal site features information about Marcus Ba.  You will find a variety of information ranging from customer service tips and  management strategies, to massage therapy techniques, and cooking. Feel free to browse and enjoy.                Launch Radio    

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MarcusBall.com

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Past Employment

Online Technical Account Manager
Massage Therapy Clinical Therapist
Telecom Products Sales Executive
ASP Support Client Services
Inquiry Center CRM Specialist
Call Center Design Engineer
Help Desk Desktop Support
Call Center Client Communications Hospitality Reservations Manager
Sales Special Orders
Retail Commercial Ast Manager

Highlights and documents I have written

Information Technology


Creating Customer Loyalty

 End user Training

Massage Therapy


 Massage Therapy

 Being a Male Therapist

 Ethics

 730 Hour Certification

Transcripts

Many occupational hazards of adult life will be greatly alleviated by massage:

  • aching back and shoulder after a long office stint
  • exhaustion or overstrained muscles from physical labor or excessive exercise
  • circulatory problems from too little exercise by sedentary workers.
Massage can benefit you right down to the cellular level!

Telecommunications


 2.4ghz v 900mhz

 Cable v DSL

 Cordless Security

 Firewalls for Dummies

 Telecom 101
 

 

 

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Video Games Sexuality Drug Reference Library

Video Games Psychology

 

 

 

 

Conflict Resolution

Formal Consensus  (Links are not active)

  • Group Dynamics

  • Characteristics of Formal Consensus

Decision making

  • The Structure of Formal Consensus

  • The Flow of Formal Consensus

  • The Rules of Formal Consensus

Conflict and Consensus

  • Foundation Upon Which Consensus Is Built

  • Impediments To Consensus

  • On Degrees of Conflict

The Art of Evaluation

  • Purpose of Evaluation

  • Uses of Evaluation

  • Types of Evaluation Questions

Roles

  • Agenda Planners

  • Standard Agenda

  • Facilitator

  • Peacekeeper

  • Advocate

  • Timekeeper

  • Public Scribe

  • Notetaker

  • Doorkeeper

Techniques

  • Facilitation Techniques

  • Group Discussion Techniques

 

Cooking

 

 
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