Hello Direct Corporate Headquarters
5893 Rue Ferrari
San Jose, CA 95138-1857
Hello Direct, Inc.
Founded
in 1987, Hello Direct has grown sales ten-fold since our
first year, more than quadrupled operating income in
just
 five years, and become a highly recognized and
respected brand name in our industry. Our target is
profitable, underserved market segments such as
telephone-intensive professionals and small- to
medium-sized businesses and call centers.
Today, Hello Direct is the leading developer and
direct marketer of desktop telephony products. This
growing desktop products market is currently estimated
at $6.5 billion, with an annual growth of about 20%. Our
large, loyal customer base includes 160,000 active
accounts with more than 5,000 customer contacts a day
and over 1,000,000 names in our database.
Opportunity
 Our
growth has opened up a wide variety of opportunities in
all areas of the company. To make sure each individual
employee at Hello Direct has the support needed to grow
and develop, we offer training, an educational
assistance program, and a policy of striving to promote
from within.
Innovation
At
Hello Direct, we're known for doing things a little
differently. We were the first to sell directly to our
target market. We do direct sales through an
award-winning catalog, an outbound telemarketing group,
and an award-winning internet web site. With the recent
acquisition of PhoneZone.com, Hello Direct now is the
preeminent internet marketplace for telecommunications.
And we provide critically needed interface expertise,
technology, and products.
Revolutionary technology
Our first-hand knowledge of customer needs, combined
with our industry expertise drives our product
development efforts. Some of our technology
breakthroughs include:
- Industry-leading headset design and technology
- First wireless headset
- First universal headset amplifier
- Smallest, lightest corded headset
- Breakthrough CODiT™ interface technology
- Revolutionary self-learning analog to digital
phone line adapter
Today, more than half of our revenues come from Hello
Direct branded products that we design and manufacture
exclusively.
Value-based performance
 At
Hello Direct, we have a simple mission: To strengthen
our position as the leading developer and direct
marketer of productivity-enhancing telephony solutions.
We do this by leveraging our expertise in developing and
sourcing unique, superior solutions, and by providing
excellent customer service.
Planning our success is a team of highly experienced
management professionals and extraordinary leaders.
Their long-range business and technical goals are based
on our company values of teamwork, mutual respect,
enthusiasm, continuous improvement, service, hard work,
openness, and honesty.
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