www.MarcusBall.com

Mail Login Home Contact Massage Therapy Customer Care Telecomunications
Welcome to MarcusBall.com.        This personal site features information about Marcus Ba.  You will find a variety of information ranging from customer service tips and  management strategies, to massage therapy techniques, and cooking. Feel free to browse and enjoy.                Launch Radio    

About Hello Direct ] Performance Eval ]

Sales Executive ...
Past Employment
Personal History
Massage School Notes
Cooking
Psychology
Reference Library
Site Map


Up
About Hello Direct
Performance Eval

Community Manager
Ast Property Mgr
Account Manager
Clinical Massage Therapist
Consultant
Sales Executive
Client Services
Design Engineer
Client Communications
Desktop Support
Special Orders
Retail Ast Manager
Red Lion Hotels

Past Employment

Residential Property Management Community Manager PPA
Residential Property Management Assistant Manager, Leasing  HVA
Online Technical Account Manager
Massage Therapy Clinical Therapist
Telecom Products Sales Executive
ASP Support Client Services
Inquiry Center CRM Specialist
Call Center Design Engineer
Help Desk Desktop Support
Call Center Client Communications Hospitality Reservations Manager
Sales Special Orders
Retail Commercial Ast Manager

Inbound Telecom Product Sales Call Center

Cordless Security
Driving & Cells
Firewalls for Dummies
Wiring Basics
Headsets in Call Centers
Intro to Polycoms
Telecom 101
Video Conferencing 101

About Hello Direct
Performance Eval

Inbound Accounts - Sales Executive

About Hello Direct Performance Eval

Department: Inbound Account Sales

Primary Function
Responsible for selling large quantities of Hello Direct proprietary products to small to medium account customers. Develop, maintain, and build accounts through telemarketing activities.

Major Responsibilities

Large Quantity Selling

  • Effectively identify, manage, service and delight the key influencer, advocate, or decision maker in a large company.
  • Sell headsets and headset accessories and occasional general catalog items.
  • Address the medium- to large-sized business.

Account Management

  • Maintain contact management database.
  • Develop leads through cold calls and customer referrals.
  • Determine customer needs and offer product solutions.
  • Manage the evaluation process.
  • Identify, qualify, and close a customer on a major sale.
  • Maintain the account cradle to grave.
  • Compensated on customer quality, personal financial performance and gross margin revenue.

Position Requirements

Formal Education
Bachelor's degree or equivalent work experience preferred.

Experience
Minimum of 3 years prior sales experience suggested. Proven ability to meet and exceed sales quotas. Experience with business-to-business sales, account management and commission-based pay structure.

Special Skills
Exceptional skills to communicate clearly over the telephone, ask probing questions, sell the benefits, prove the value, and close the sale. Familiarity with word processing, spreadsheet and contact management software

[Where did I work before ] [Where did I work next]

Home ] Contact ] Massage Therapy ] Customer Care ] Telecomunications ]